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#1 Posted : 26 February 2017 03:31:28(UTC)

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From our support:

Searching for documents or handbooks in Visual Quality Web Access gives the following error:

"Unexpected end of JSON input"

- and no results are shown in the list.

Visual Quality and Visual Quality Web Access both use Windows Search to search for text in files (or attachments to VQ documents).
If this service is not installed the above error may occur.

To fix this issue start the Windows Search Windows service:

1. Open Services by clicking the Windows Start button and type 'service'
2. Find the service called Windows Search in the list
3. Right-click and choose Start in the context menu.
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