Visual Quality Documentation

Visual Quality Alert Service

Visual Quality Enterprise consists of three products: Visual Quality (Windows/Desktop application), Visual Quality Web Access (Web Application) and Visual Quality Alert Service (Windows Service)
The file Visual Quality Setup.exe installs Visual Quality as well as all the components needed to create and configure the web application, Visual Quality Web Access.

The file Visual Quality Alert Service.msi installs Alert Service and this will typically only be done on the server in a client/server setup.

Visual Quality Alert Service

Visual Quality Alert Service is a Windows Service which is installed and executed on the server in a client/server setup.

When the service is started, it will run continuously until it is stopped again or uninstalled. The service performs three tasks which are described below.

Send documents to historic

Every 10. minutes (or the intertal configured in Visual Quality Configuration Utility) the service sends approved documents which are no longer valid to historic.

Send reminders for document actions

Every 10. minutes (or the interval configured in Visual Quality Configuration Utility) the service checks the reminder date/time for all document actions and sends a reminder (email) in case the reminder date/time has been exceeded.

Send reminders about new valid documents

Every 24 hours, the service checks if new approved documents have become valid and sends a reminder (email) to all users which should read these documents (required reading).