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#1 Posted : 16 January 2018 11:49:16(UTC)

Rank: Newbie

Groups: Registered
Joined: 16/01/2018(UTC)
Posts: 1
Location: Adger


I am hoping for some assistance.As I had no access to the internet today I used the offline installer that I had previously downloaded last weekend for a friends new Windows 10 laptop. That was successful, but today another friend needed antivirus on a Windows XP SP3 laptop.I removed Microsoft Security Essentials and did a restart, checked there was no other security software present, then tried to install Free Antivirus. It extracted, I declined the offer of Yahoo, then received an error message with an error log which I have attached.Please would you explain what has gone wrong and what I should do next so that it can be installed on this laptop.Any kind of information or installation explainer videos will be great. Can anybody tell me what is wrong, perhaps some board settings.
Please help me out.

Any help will be appreciated.
Thank you.
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